At FTP VITA, all purchases of our educational content, memberships, subscriptions, or services (“Services”) are final and non-refundable. By completing a purchase, you acknowledge and agree to this Refund Policy.
No Refunds
We do not offer refunds, returns, or exchanges for any reason, including but not limited to:
Change of mind.
Lack of use or access.
Dissatisfaction with the content.
Failure to achieve desired results.
Digital Products & Access
Because our Services consist of digital educational materials, access is granted immediately upon purchase. Once access is delivered, you lose the right to cancel or request a refund.
Subscriptions & Renewals
If you subscribe to recurring Services, it is your responsibility to manage or cancel your subscription before the next billing date. Payments already processed are non-refundable.
Exceptions
Refunds will only be provided if required by applicable Texas law or if we are unable to deliver the purchased Service due to our own system error.